Terms and conditions

1. Introduction

By accessing or using the services provided by Wai M Consultants ("we," "us," "our"), you agree to abide by these Terms and Conditions ("Terms"). These Terms apply to all visitors, users, and others who access or use the services ("you," "your"). Please read these Terms carefully before using our services.

2. Services Provided

Wai M Consultants offers consulting services to help individuals identify and reclaim unclaimed or forgotten assets, such as funds held by financial institutions, governments, or other organisations. We provide guidance and assistance throughout the claim process, but we do not guarantee any specific outcome or financial recovery.

3. Client Responsibilities

You agree to provide accurate and complete information to us during the consulting process. Failure to provide accurate information may impact the success of the service we provide. You are solely responsible for any claims, disputes, or losses resulting from your use of our services, including any legal obligations to institutions or other parties involved.

4. Fees and Payment

Our services may be subject to fees, which will be clearly communicated to you prior to engagement. Fees may be charged based on the scope of the services rendered or as a success fee, depending on the agreement made between you and Wai M Consultants. Payments for services are due as outlined in the agreement. All payments are final and non-refundable unless specified otherwise in the agreement.

5. Limitation of Liability

To the fullest extent permitted by law, Wai M Consultants and its employees, agents, or affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our services. We make no guarantees regarding the outcome of any claims or recovery of assets, and we are not responsible for any third-party actions or failures.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Any personal data provided to us will be processed in accordance with our Privacy Policy, which complies with the relevant privacy laws in both Australia and New Zealand. We will not share or disclose your personal information to third parties without your consent, except where required by law.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia and New Zealand. Any legal action or proceeding related to these Terms will be brought in the appropriate court located in either Australia or New Zealand, depending on your location.

8. Termination of Services

We reserve the right to terminate or suspend our services to you at any time if you breach these Terms or if it is necessary for legal, regulatory, or other reasons. Upon termination, any outstanding payments for services rendered will remain due and payable.

9. Changes to Terms

Wai M Consultants reserves the right to modify or update these Terms at any time. Any changes to the Terms will be posted on this page, and the effective date of the changes will be updated accordingly. You are responsible for reviewing these Terms periodically to stay informed about any changes.

10. Dispute Resolution

In the event of any dispute arising from the use of our services, we encourage you to contact us first to attempt to resolve the issue informally. If the dispute cannot be resolved through informal means, it may be resolved through mediation or other dispute resolution methods in accordance with Australian or New Zealand law.

11. Contact Information

If you have any questions regarding these Terms and Conditions or our services, please contact us at:

Wai M Consultants

Suite 202/101 Moray St, South Melbourne

Email: info@waimconsultants.com

Phone: 0493 398 288

ABN: 58861645691